Jim Sinur posted today on his Gartner blog about how “companion simulation” will create an easy way to bring to life process improvements before you make them and help justify your BPM effort. This is certainly the growing trend in where vendors are placing the emphasis on simulation capabilities just now, helping build that business case with numbers that actually prove (or disprove) that an improvement will (or won’t) have the desired effect.
Take into account some of my recent lite touch reviews; iGrafx Process for Six Sigma and Global 360’s recent analystView, all state that using simulation should be seen as a precursor to process improvement not just a cartoon way of depicting the process in action. taraneon Consulting recently announced an entire service proposition based on simulating processes for an enterprise for the same end goal; proving that the scenarios you’ve designed will actually work in practice.
What we need to remember before we get all excited is that simulation requires data, and a lot of it. Not only that, but accurate data or you’re going to face off to that ugly demon known as GIGO: garbage in, garbage out.
But the main point I want to make here is this: Simulation can help justify process improvement, simulation will not justify BPM. Big difference.