BizAgi, ICCM, PNMSoft, Questetra and Whitestein make Gartner’s Cool Vendor BPM list

Gartner recently published it’s Cool Vendor report for BPM, the result is a list of companies that are not particularly well known, but which have developed software that has drawn the attention of Gartner at least.

So who made it onto the list?

BizAgi, based in Bogota, Colombia, focuses on handing more responsibility to business users to improve processes. Its principal products include a free BPMN 1.2-based modeler, an Express Edition and its “model once, execute anywhere” edition which have all contributed to building a wide customer base that includes 150 academic institutions.

ICCM Solutions
ICCM Solutions provides an IT service management (ITSM) and service desk solution built on Metastorm BPM. Its principal product, e-Service Desk , which comes on-premises and as a hosted service, supports Information Technology Infrastructure Library (ITIL) processes across all phases of the business process life cycle using a BPMS that gives scope for continuous improvement in processes.

PNMSoft is a member of the Microsoft Business Alliance, has developed processes that help business process outsourcing companies respond more efficiently and quickly to the changing process needs of their clients. It also focuses on improving end-to-end demand management processes between the business process outsourcing provider and its client organizations.

Questetra provides a cloud-based solution to manage human workflow and improve worker productivity. It offers business people, who have no programming or systems knowledge, a simple to use workable platform for process improvement running on a shared Amazon EC2 infrastructure. It charges a US$ 10 per end user per month fee for this cloud service.

Whitestein Technologies
WhitesteinTechnologies applies processes that have the ability to self-adapt to changing business conditions. Focusing on an agile and dynamic world, the architecture, using a multiagent approach, ensures self-adaptive behaviour in processes whether those behaviours are proactive or reactive.

For the full report go to


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