I had an interesting conversation with Ian Gotts of Nimbus Partners this week that raised a thorny question. In a downbeat economy the focus is to drive out costs and improve processes a lot more aggressively, probably more so than in ‘normal’ conditions where continuous improvement already takes place, so the attention is immediately turned to what BPM can achieve for the enterprise and can potentially account for such strong results being posted by vendors.
However with noise from government quarters saying that the economy is reaching a turning point and some financial institutions posting profits again will the upswing mean CIO/ CEO/ COO’s divert funds earmarked for BPM to Business As Usual projects again because of the perception that everything is rosy again and cost cutting, rigorous improvements and the implementation of BPM solutions are no longer required ? It’ll be an interesting remaining 9 months to see whether it plays out in this way assuming the economy is indeed on the up.
What do you think ?
Is BPM doomed to be a cyclical solution; when things look bad BPM is where it’s at, when things are good BPM takes a back seat on the agenda ?