Pegasystems and Wipro Expand Global Strategic Alliance

Pegasystems and Wipro Technologies today announced an expanded global strategic alliance to provide industry-leading BPM solutions and services to worldwide clients.

The Pegasystems and Wipro alliance will focus on developing agile and innovative business solutions worldwide, across a varied range of industry verticals. These solutions help clients improve customer retention through differentiated customer experience and enable clients to achieve productivity improvements of 30-40%. Clients will benefit from Wipro’s strong ability and significant depth of experience in architecting and building BPM and rules-based solutions for over 12 years to a multitude of customers. Wipro will leverage Pegasystems’ award-winning SmartBPM® solution to deliver faster and more robust solutions to clients.

Pegasystems’ patented Build for Change® technology provides agile, configurable business platforms. Through this, Wipro clients will be able to better adapt to ever changing business needs. Pegasystems’ industry specific framework solutions, a library of industry solution accelerators for rapid success in BPM deployments, will complement BPM services from Wipro for the customer service, financial services, insurance, and healthcare industries.

Pegasystems and Wipro will provide full BPM project management, including consulting and delivery resources, full training and enablement, and support for establishing client BPM Centers of Excellence (COEs).

K.R.Sanjiv, Senior Vice President, BTS, Wipro Technologies: “We are glad to take our relationship with Pega to the next level. Wipro has always been focused on delivering innovative and cost-effective solutions to our customers. This alliance will help us achieve our vision by bringing together Pegasystems’ patented, industry-leading technology and frameworks with Wipro’s portfolio of industry specific BPM services and market expertise. We see this as a great opportunity to provide exceptional value to our customers.”

John Barone, Managing Director, Global Strategic Alliances at Pegasystems: “We are excited to expand our strong working relationship with Wipro. They are one of the leading global systems integrators when it comes to experience in delivering BPM solutions. The combination of their services expertise with Pegasystems’ industry-leading solutions will deliver tremendous benefits to clients. Through this relationship, we are jointly able to offer a full spectrum of BPM solutions and services across a wide variety of industries, with the expertise to meet the demands of today’s global businesses.”


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