Spigit Brings Innovation Management to Governments With the Launch of CitizenSpigit #social

Spigit, the leader in collective idea management software, today announced the availability of CitizenSpigit™, a platform that enables government agencies to engage citizens and employees to improve efficiency and operations, as well as to generate actionable ideas. Following the White House Office of Management and Budget’s guidance that was issued to Federal agencies encouraging the use of social software tools to promote an open government, agencies are increasingly using crowdsourcing tools to adhere to this directive. With CitizenSpigit, citizens have greater access to government entities, and agencies can work hand-in-hand with citizens and employees to create better communities.



  • CitizenSpigit is based on Spigit’s industry-recognized crowdsourcing technology and innovation platform, but is customized for local, state and federal governments.
  • The City of Manor, Texas is the first to implement CitizenSpigit, turning its town of 6,500 people into a virtual R&D lab. The site uses games and rewards to spur residents to participate in developing innovative ideas and actions to improve and solve city issues. Since the site launched in October, Manor has received 81 ideas and implemented five of them, including posting recycling and trash schedules online and allowing automatic debits for utility bills.
  • CitizenSpigit can be set up as an internal community to aggregate ideas and recommendations from government employees. Additionally, it can be implemented to gather suggestions and ideas and facilitate communications with external communities, such as citizens of a city.
  • With a software-as-a-service platform and access to social media tools such as blogs, contests and polls, CitizenSpigit gives users easy access to everything needed to keep innovation flowing.
  • CitizenSpigit’s use of a reputation score and virtual currency keeps users engaged and active in submitting ideas, whether they are employees or citizens.
  • CitizenSpigit is currently available to government agencies starting at $5,000 per month.
  • Spigit and the City of Manor will present about Using Technology for Government/Citizen Innovation at the Government 2.0 Expo on Wednesday, May 26.

Supporting Quotes:

Paul Pluschkell, CEO and Co-Founder, Spigit
“We are changing the way people interact with governments with CitizenSpigit,” said Paul Pluschkell, CEO and co-founder of Spigit. “Our proven platform empowers collaboration among citizens and employees to surface innovative and actionable ideas for governments.”

Dustin Haisler, CIO of the City of Manor, Texas
“Citizens are invaluable in driving innovation and creativity in government, and Government 2.0 allows their voice to resonate in agencies across the country,” said Dustin Haisler, CIO of The City of Manor, Texas. “Innovation is known to be difficult and expensive to obtain within a government setting, but CitizenSpigit has allowed us to harness the power of the crowd to drive real results for our agency mid-fiscal year.”

Additional Resources

  • Details about CitizenSpigit
  • Video of Dustin Haisler discussing the benefits of CitizenSpigit
  • Manor Labs, the City of Manor, Texas’s R&D division
  • Blog post by White House OpenGov Deputy CTO Beth Noveck about Manor Labs
  • Memorandum from the White House Office or Management and Budget
  • Video about the City of Manor’s innovation using CitizenSpigit
  • Government 2.0 schedule
  • Follow Spigit on Twitter