Is Salesforce.com the Facebook of business ?

The SaaS provider’s rhetorical thrust this year is ‘the social enterprise’ and one new service in particular invites comparison to a certain social network. Is that a good thing?

“About this time last month, I was undergoing a crisis of faith,” wrote IT analyst and enterprise 2.0 advocate Susan Scrupski in early September. “Faith in what brought me to this space: the promise of what the next generation web … could do to change business as we know it.”

More at InformationAge …

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