Why gamification will boost workplace productivity

In a recent blog, Gartner analyst Jonah Kowall imagined how an IT operations center, run along gamification lines, would cope with a systems-failure alert. Each issue would be awarded a score, according to its severity, impact and the time it was reported. That score would lose points while the issue was still “live,” and once it was cleared up, the remaining points would be awarded to the engineer who resolved it.

In fact, applied well, gamification in the workplace can produce “peak learning conditions and accelerated achievement,” according to Aaron Dignan, author of a new book on the subject, Game Frame: Using Games as a Strategy for Success.

Read more at I-CIO …


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