Why Social BPM will sink as the Social Enterprise fire rises
The Grim Reaper is on the prowl again and this time his scythe is slicing through the misnomer formerly known as Social BPM. While I championed it a lot on […]
Tag Archives: business process management
Treat organisational change like an Olympic sport, just make sure you pick the right event first
The London Olympics has kicked off in earnest and someone reporting on the news used the phrase “it’s a marathon, not a sprint” when referring to the UK’s rather lacklustre […]
Why ‘thinking local’ is no longer effective for process management
I read an interesting article on the Beeb’s website regarding how the NHS have over 100 types of reports defined for the same information. http://www.bbc.co.uk/news/health-19001271 “The way vital signs such […]
Why being a rebel is better than being a Subject Matter Expert
Subject Matter Experts. They are the ones we immediately look for and to when trying to understand a business problem, when we need to identify those in the business […]
When change conditions the wrong behaviours; consider your culture when performing BPM
I heard a couple of interesting real-life stories recently about how changes in process, facilitated only for the need to make things slicker and more productive (take heed Sigma boys) […]
I, BPM: when the quest for automation loses the most important element. You.
Companies love BPM. It’s a chance to address burning issues with a cohesive strategy, to turn a flagging and tired business model into a lean, mean operating machine. It’s a […]
Lessons from RBS: business process outsourcing to blame, not IT
So Stephen Hester blames it all on an IT software upgrade that went belly up. It’s easy to blame IT. After all, it’s a faceless entity and all that technobabble […]
