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Tag Archives: salesforce.com

Will Do.com become Salesforce’s attempt at a social enterprise Case Management tool ?

August 2, 2012by Theo Priestley 5 Comments

I read an article today from Techcrunch in which Salesforce’s new baby, Do.com, is building out it’s capabilities with new features and open APIs. Do.com is a task management service […]

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Business Process Management, Enterprise Social

The economic reality of Dreamforce

September 7, 2011by Theo Priestley Leave a comment

It’s tempting to look at the news coming from Salesforce’s Dreamforce conference in terms of the return on investment on an individual deal or announcement. But how will the collective […]

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News Archive

The rise of the “social worker” in the social enterprise

September 7, 2011by Theo Priestley Leave a comment

Social is bringing new levels of collaboration and transparency across the enterprise from the inside and across the supply chain…

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Business Process Management, Enterprise Social, Zero Hierarchy

Benioff blends CRM, collaboration, social-savvy marketing, app platform, cloud infrastructure, and services

September 7, 2011by Theo Priestley Leave a comment

When Benioff was asked during a press conference last week what share of customer IT spending Salesforce.com currently claims, he demurred, saying it’s different for every customer “so you have […]

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News Archive

Thinking about the ‘social enterprise’ ? Read this first

September 7, 2011by Theo Priestley Leave a comment

Now, having come back from Dreamforce, and having had the opportunity to speak to customers on the way back, and having had time to rest and reflect, I think it’s […]

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News Archive

The relevance paradox and the social enterprise promise

September 6, 2011by Theo Priestley 1 Comment

The danger here is that as social enterprise software becomes more adaptive to an individual user’s needs, it learns their behaviours, filters the information, and therefore potentially could deem a vital piece of information as non-critical and fail to deliver it on time.

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Big Data, Enterprise Social, Zero Hierarchy

Gene Roddenberry vs. Marc Benioff: Star Trek was there first

September 6, 2011by Theo Priestley Leave a comment

Gene Roddenberry should’ve been a Social Media Guru. Or maybe he already was a Social Enterprise maven and was way ahead of his time. I’ll admit to being a bit […]

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Enterprise Social, Off Topic, Zero Hierarchy

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